Skip to content

JDT Racing Team

Refund and Returns Policy

We aim to deliver happiness in your JDT Racing Team package. However, if you’re not happy with a product, we gladly accept returns of unworn, unused, unwashed, and undamaged products that are still in its original product packaging, price tags, and labels. Get your full refund when you return the product within 30 days from the date of purchase with the original receipt.

Can I return and get a refund on any JDT Racing Team product?
While most of our products can be returned with no questions asked, here are some of the products that are not eligible for the 30-days return and refund policy:

  • Products that are purchased during sales or with
  • Products that have been used, altered or
  • Delivery boxes, Gift box and packaging


We reserve the right to reject your return/refund request at our sole discretion.All late refund requests will not be entertained and the decision made by the company is final and not subject for further appeal.

What is the process to return a JDT Racing Team product?
Follow these simple steps to make your return & refund journey with us a smooth one! :

1) To submit your request, please email to order@jdtracingteam.com.my with the following details:

    • Order ID
    • Return reason
    • Proof of defect (videos/pictures), if applicable
    • Your bank details (for refund process)

2) We will vet through your request and guide you
3) Once your return request is accepted, you may proceed with returning the
4) Return product(s) will be inspected by us and products in which conditions do not meet our policy will be rejected and returned back to you.
5) The refund process will take up within 7-14 working days and you will receive it in the original method of payment during your initial purchase.
6) The refund will solely be on the product(s) returned and will not include shipping.
7) We do not accept walk in returns to our warehouse/boutique.
8) Please note that customer will bear the shipping cost for the returned

Once refunded, will my FashionPass Points be deducted from my account?
Points will be reversed according to the refund amount, at JDT Racing Team’s sole discretion.

I received the wrong JDT Racing Team product/size when I purchased it during the sale, can I still enjoy the 30- days return and refund policy?
We are sorry for sending you the wrong product/size. However, please enjoy our 30-days return and refund policy. You will receive the refund in the original method of payment and value during your initial purchase.

How do I contact your customer service team regarding my order inquiries? You may contact us through:

  • Email: order@jdtracingteam.com.my
  • Please note that our working hours are Monday to Friday: 9am to 6pm excluding Public Emails sent outside these hours will be replied on the next working day.

DISCLAIMER:

  • JDT Racing Team reserves the right to reject requests for returns and/or refunds where
  • such requests are deemed habitual in our sole and absolute discretion; and/or
  • there is suspicion of purchase for the purposes of
  • JDT Racing Team reserves the right for final
  • JDT Racing Team reserves the right to amend this policy at any time without prior